Refund policy

Return Policy – UsaProHair.com

At UsaProHair.com, we’re committed to making sure you love what you ordered. If you’re not completely satisfied, we’re here to help.

Returns & Refunds

You may return unopened and unused items within 30 days of delivery for a full refund to your original payment method.

Please include your order number with your return and allow 3–5 business days after we receive the item for the refund to be processed.

Wrong Product or Accidental Order?

No worries—we accept returns if you accidentally ordered the wrong item. However, customers are responsible for return shipping costs in these cases. We recommend using a trackable shipping service for safe delivery.

Non-Returnable Items

• Opened or used products
• Returns after 30 days
• Final sale or clearance items

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery at usaproh@gmail.com. We’ll make it right as quickly as possible—at no cost to you.